Return & Exchange Policy

At FuelShoes.com, we stand behind the quality of our products and aim to make your shopping experience worry-free. If something isn’t right, our simple 7-day Return & Exchange Policy has you covered.

📅 Eligibility

• You can request a return or exchange within 7 days of receiving your order.

• Products must be unused, unworn, and in original packaging, with all tags and labels intact.

🔄 Exchange Policy

• Exchanges are available if:

  • You receive the wrong product.

  • The size doesn’t fit as expected.

• Once the product is picked up and verified, we will process your exchange promptly.

• If your requested size or product is out of stock, we’ll offer:

  • A replacement with a similar product.

  • A delayed shipment.

  • Or a full refund.

• The exchanged or replacement product will be delivered within 3–6 working days after we receive the returned item.

💰 Return & Refund Policy

• Prepaid Orders: Refunds are initiated to your original payment method within 24–48 business hours after we receive and verify the returned product.

• Cash on Delivery Orders: Share your bank account or UPI details. Refunds will be processed within 24–48 business hours, and the amount should reflect in your account within 2–3 business days.

• Shipping and COD charges are non-refundable.

🚚 Return Pickup & Self-Shipping

• We’ll arrange a reverse pickup via our logistics partner.

• If reverse pickup is unavailable in your area:

  • You may be asked to self-ship the product back to us.

  • Once we receive and verify it, we’ll reimburse your return shipping cost to your bank account.

🎥 Wrong Product or Defect?

• For wrong or defective products, please record an unboxing video to help us validate and process your return/exchange quickly.

🤝 Need Help?

Our support team is here for you every step of the way.
📞 Call us: 9205579697
📧 Email us: letstalk@fuelshoes.com

✅ Your comfort and satisfaction are our priority. Thank you for choosing FuelShoes!